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ACT Fair! Effective Discipline
How to carry out effective discipline
Use this DVD-based training programme to equip your managers with the skills and knowledge they need to carry out effective disciplinary interviews. The ACT FAIR approach to dealing with discipline illustrated in the drama video shows managers how to conduct informal disciplinary interviews that hav... read more
DVD style course with completion certificate only
Bullying in the Workplace
An Organizational Toolkit
Bullying at work is widespread and its effect can result in low morale, high staff turnover, increased sickness absence, low productivity and ultimately expensive legal costs. This practical and pragmatic toolkit is a comprehensive guide to identifying, understanding and eradicating the problem. It ... read more
Discipline and Grievance: 30 Case Studies and Activities
Tackle difficult situations before they escalate!
Managers and team leaders are responsible for the performance and behaviour of themselves and their teams. Sometimes this can be less than ideal it could be due to other work factors, it could be due to lack of skills or knowledge, it could be due to factors outside work. Whatever the reason, if the... read more
The Discipline Interview
Fair treatment in difficult situations without resentment.
Its vital not to let personal feelings hinder professionalism.This great DVD shows managers how to maintain discipline and improve productivity without sacrificing morale, causing unrest or losing valuable people unnecessarily. The DVD shows step-by-step how to prepare and conduct a successful disci... read more
Improving Attendance: What Managers Can Do
How to carry out an effective return-to-work interview
Use this video-based training programme to equip your managers with the skills and knowledge they need to carry out effective return-to-work interviews. The W.A.R.M. approach to dealing with absenteeism illustrated in the drama video shows managers how to be supportive and motivating, while also emp... read more
Managing Discipline and Grievance
21 tried and tested practical activities for practising the skills and applying them to workplace scenarios
Help your managers take the fear and stress out of dealing with discipline and grievance in the workplace Contents SECTION ONE: THE SKILLS FOR MANAGING DISCIPLINE AND GRIEVANCE 1: Getting started:An opportunity for participants to explore their feelings in relation to discipline and grievance, follo... read more
Supervising the Difficult Employee
Nobody likes working with a difficult employee...and for supervisors, confronting that employee about his or her difficult behavior seems even worse. Supervising the Difficult Employee, however, will steer you through six main objectives that will help you redirect that employee. That employee's beh... read more
DVD style course with completion certificate only
