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About

There are a lot of nuances to managing conflict, subtleties that should be considered when handling various situations. While books and training can give you basic conflict management techniques, an expert can talk about personal experience, share examples, and give you feedback after handling events. This personal approach can help you develop stronger, more versatile skills you can use in a variety of situations. This course will help you identify a conflict management expert you can learn from, and help you know how to approach the expert and ask for help. By completing this course, you will identify someone who is good at conflict management who you can learn from.

The Result:
Identify someone who is good at conflict management who you can learn from

This is available as part of

Building Your Leadership Skills
Individuals build leadership skills that can help in any role, whether the person is an individual contributor, new supervisor or experienced manager.
Being a leader is not just about managing others. It's also about being a positive role model with others, taking personal responsibility for your actions, and taking the lead to increase your contribution to the organization. Personal leadership is also about communicating well with others, being a... read more
Video Running Time (minutes)
10:00
Product Type
E-Learning
Course ID
VC-038