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This item contains several different items. Purchasing this item includes all of the component items listed below.
6. Team Integrity
When we act with integrity, we consistently do the right thing in every situation. We stay true to ourselves and what we believe in. We operate with a set of core values that are the foundation for all of our decisions, actions, and behaviors. As a result, other people can count on us, knowing we ar... read more
Interactive course with lessons, pre-test, and post-test
7. Speaking Freely with Others
For some people, one of the tougher skills to develop is to speak openly and freely; in other words, to share our thoughts and opinions and honestly discuss what we think. This is not always easy to do. While some people do this naturally, many are uncomfortable sharing their thoughts and ideas, esp... read more
Interactive course with lessons, pre-test, and post-test
8. Soliciting Ideas and Opinions
There are many ways to increase individual performance and team success. Teamwork, managerial support, and coaching are among the many factors that make a difference. Another factor that makes a difference is the ability of individuals to solicit and use the ideas and opinions of others. No matter h... read more
Interactive course with lessons, pre-test, and post-test
9. Differences Make a Stronger Team
Team members, no matter how similar everyone may seem, are different in many ways. Team members have different experiences, various skills and capabilities, and have a variety of perspectives. All of these differences create a team with a wide range of skills, insights, and problem solving capabilit... read more
Interactive course with lessons, pre-test, and post-test
10. Understand Customer Needs
In order for you to do your job well, you must be able to meet your customers' needs. And in order for you to meet these needs, you must know what they are. Although you probably know about your customers already, it's never a bad idea to spend some time making sure you clearly understand your custo... read more
Interactive course with lessons, pre-test, and post-test
11. The Importance of Safety
When it comes to safety, everyone is responsible. Companies have a responsibility to create safe work environments, comply with industry standards and regulations, and address potential safety issues with speed. Managers and leaders have similar responsibilities. They must ensure company policies ar... read more
Interactive course with lessons, pre-test, and post-test
12. Create a Safety Culture
Safety at work is always important, and in some businesses it is essential to everything you do. Making sure you have the right safety measures and policies in place is a must, and depending on the unique factors of your work environment, specific company policies and procedures must be followed to ... read more
Interactive course with lessons, pre-test, and post-test