Performance Excellence Series

These six videos analyse and demonstrate core coaching skills which can be used by anyone.

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This item contains several different items. Purchasing this item includes all of the component items listed below.

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About

In the same way that athletic coaches help their teams achieve Performance Excellence, workplace coaches need to help team members reach their full potential and be the best they can be.

This six-volume series demonstrates the basic principles of how to effectively coach another person, regardless of whether the person is a staff member, peer, manager or even a customer. It analyses and demonstrates six core coaching skills, which can be used by anyone to ensure teamwork, commitment and the best performance from everyone.

Well-known psychologist and performance management consultant Peter Quarry hosts each video, incorporating dramatic vignettes, to deliver key training points in a wide range of workplace situations.

Topics
Series or Video Sets
Year of Release
1995
Featured Talent
Peter Quarry
Product Type
Video
Course ID
PESET

Leader's Guide with each video

Component Items

This is a compilation item which contains other items. Licensing this one item causes all of the following items to be licensed.

Coaching to Clarify Expectations
Expectations should be specific and clear to everyone.
Coaches need to set high expectations. But people can only perform well at work if they have been told what is expected of them.This video demonstrates how to communicate your expectations clearly and effectively to another person. The other person could be your manager, supervisor, team leader, tea... read more
DVD style course with completion certificate only
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Coaching to Build Skills
A proven four-step model for building skills of all types.
Discover an effective approach that can be used to build all types of skills, including technical, task-related skills such as preparing an invoice, or interpersonal skills such as handling a difficult customer.This video also provides effective alternatives to four of the most common mistakes peopl... read more
DVD style course with completion certificate only
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Coaching to Enhance Confidence
Build confidence through practical coaching techniques.
Sometimes people don't perform well because they have low confidence in a particular task.This video shows how to first recognise low confidence and then build confidence in others by reassuring them that these feelings are normal. It provides clear examples for challenging the other person's negati... read more
DVD style course with completion certificate only
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Coaching to Encourage Flexibility
Develop flexibility and adaptability in your employees.
People need coaching to be flexible and adaptable to all sorts of organisational change, including technological change and re-engineering projects.This video illustrates the most common psychological reactions people have when confronted by change. It provides practical 'how-tos' for dealing with t... read more
DVD style course with completion certificate only
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Coaching to Resolve Conflict
Avoid to conflict spiral and reach a mutual solution.
This program will provide viewers with the knowledge and skills they need to coach others to resolve conflicts in the workplace, whether they are directly involved in the conflict or are a third party mediating a dispute.The three key coaching skills learned will ensure that conflict does not waste ... read more
DVD style course with completion certificate only
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Coaching to Develop Motivation
Master the powerful
Discover why giving advice doesn't always help people to perform better at work. This results-oriented video demonstrates a powerful coaching technique for ensuring people take responsibility for motivating themselves. It provides practical examples of the "question-style" of coaching and will help ... read more
DVD style course with completion certificate only
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