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Influence: How to Build Effective Relationships and Allies
As you help someone become successful, they're more likely to do the same for you.
Program Highlights How to influence where you have no authority (e.g., bosses, peers). When influence backfires: doing too much without asking for payback in return. How to turn "negative exchanges" into positive, productive ones. As work increasingly cuts across boundaries, it's necessary for you t... read more
Power of Paranoia, The
How do you know which people you should and should not trust?
Program Highlights The importance of regular, rigorous reality-testing. How to instill trust in others while maintaining an appropriate level of distrust yourself. Why you DO need to sweat the small stuff! Contrary to the common management belief that trust is an organizat
Power of Persuasion, The
Six points that Cialdini says will help you identify your ultimate moment of power.
Program Highlights If you have two proposals, is it more advantageous to present the most expensive one first or last? Is it better to tell prospects what they stand to gain, or what they stand to lose? Should a proposal's weaknesses be acknowledged early
