No matter where you work or what job you have, communication matters. We need to communicate with our boss, our coworkers, as well as our customers or clientswe are in constant communication with others. Therefore, it's a great idea for everyone to build their personal communication skills. When we take the time to strengthen our communication skills, we become more effective at work, we get more things done, and people enjoy working with us. All of which makes for a great and rewarding work situation.
The Communicating with Others courseware will provide you the information and tools you'll need to strengthen your personal communication skills and become more effective at work.
This course bundle includes the following 5 bite sized mobile ready courses:
Nonverbal Communication Monitor and improve your nonverbal communication actions
Understanding Body Language Strengthen your ability to read other people's body language
Talk About and Promote the Company Vision Determine how you will talk about, promote and share the organization’s vision with others
Create a Vision Branding Statement Create a concise branding statement to connect others to the organization's vision
Handling Customer Complaints Positively handle queries or complaints from your customers
Vado Learning Tracks provide learners with recommended course bundles to be taken to together for an in-depth development experience. The Becoming a Future Leader Learning Track comprises the following bundles:
Good communication is the foundation of any relationship, including our professional relationships. It's certainly true we communicate all day long, both with and without words. In fact, the majority of messages we give are nonverbal. This includes our body language, facial expressions, gestures, an... read more
Interactive course with lessons, pre-test, and post-test
Being able to read another person's body language is a good skill to have. When we can accurately understand the messages revealed by a person's body language, we have additional information regarding what the person may be thinking or feeling. This additional information helps us adjust how we deli... read more
Interactive course with lessons, pre-test, and post-test
When it comes to the company's vision, a lot happens at the leadership level, and yet a company's vision is essential to every person who works for the organization. Each of us must have a clear picture of our company's vision. When we do, we have an increase in excitement and commitment. When we se... read more
Interactive course with lessons, pre-test, and post-test
Individual excitement and optimism are an essential component to any company's success. When individuals are excited about their company and see hope for the future, their dedication, commitment, and desire to work hard all increase. Of course as more and more people are dedicated and committed to t... read more
Interactive course with lessons, pre-test, and post-test
At work, no matter what type of job you have, you can count on one thing--at some point you'll have to deal with an upset customer. Whether you provide a product or service or whether your customers are external buyers or internal co-workers, things happen and customers get upset. It's the nature of... read more
Interactive course with lessons, pre-test, and post-test
