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Welcome feedback wihtout defensiveness and continually improve.

Dion hears some tough feedback from Carol who explains why she would not hire him. It-s important for everyone to welcome feedback - both positive and critical feedback, but Sam gets defensive when Michael offers feedback on his latest policy document. Dion is taken aside by Marcus to discuss his behavior and Marcus encourages to perform better. Dion deals with the setback well, an opportunity to learn from mistakes. Tammy seeks advice on how to give Sanjay feedback. Marcus leads a session on how to give and receive constructive feedback. Dion and Carlos give each other feedback and Casey gets feedback from Tammy. Everyone learns to appreciate feedback.

This is available as part of

Success at Work Series
Learn key employability skills. Ten fun videos for school leavers, college students and new starters to achieve success at work.Two new interns arrive at Cutting Edge but not everything goes smoothly.Dion is the overconfident smart talking nephew of the boss. Tatiana speaks five languages but must w... read more
Topics
Career / Job Interviews
Feedback / Coaching
Year of Release
2014
Video Running Time (minutes)
13:00
Course ID
SAW07

Handouts

Description
Leaders Guide
PowerPoint Slides

Only preview versions of handouts can be viewed without a license.

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