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About
In this program Eve Ash, Psychologist and Founder Seven Dimensions, interviews Pete Williams, Entrepreneur to explore some practical advice and strategies. Engage customers from the first moment. Pete Williams discusses:
• Service turn off
• Pattern interrupt
• Body language & tone
• Engage from the start
• Offer practical assistance
• Provide useful information
• Ask an open question to begin a conversation
• Have fun with new approaches
This is available as part of
Insights and Strategies Series
Inspire best practice performance with up-to-date knowledge, insights and strategies from a range of business leaders in Australia and USA, interviewed by Psychologist, Eve Ash. A brilliant range of new programs on hot business topics to inspire awareness and improvement. These invaluable lessons fo... read more
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- Topics
- Assertiveness / Confidence
- Communication Skills
- Selling Skills
- Marketing
- Year of Release
- 2015
- Video Running Time (minutes)
- 14:00
- Featured Talent
- ASH E
- Course ID
- INSIGHTS10
Handouts
- Description
- Transcript
Only preview versions of handouts can be viewed without a license.
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E-Learning Version In this program Eve Ash, Psychologist and Founder Seven Dimensions, interviews Pete Williams, Entrepreneur to explore some practical advice and strategies. Engage customers from the first moment.Interactive eLearning course This video program is also available as a short stimulati... read more
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