Introduction

Jennifer James, is a cultural anthropologist, columnist, noted author and one of the top corporate speakers nationwide. In this program, Dr. James offers you a definition of change and gives you the tools to manage it. She explores natural responses to change such as fear, resistance and denial. Using a "window" analogy Jennifer James demonstrates the different phases of change. You will learn to be more confident when confronting change and taking risks.

COMPLIMENTARY REVIEWS

"James is a very lively and expressive individual. You will not be bored. I found myself comparing her to another expert on change - Rosabeth Moss Kanter. Both are fountains of information. James wins hands down for delivery and style." - QUALITY DIGEST

"The video is appropriate for managers who need a broad, theoretical overview of the concept of change. It is a good foundation which will get managers thinking seriously about change and how people are affected by it." - TRAINING MEDIA REVIEW

"This video is a superb discussion starter on change. It would be helpful in managing change leadership, and motivation to understand what influences your decision making, develop new skills to manage change and solve old problems with new ideas... A purchase this editor has never regretted. The video is used during the last session of his quality education seminar, and his feedback is extremely positive. People then share it with their departments, and it is especially popular with department retreats. Her style is very calm, reassuring and humorous, yet very motivating to action. The video comes with a very good discussion guide and stimulating questions. - DAVIS BALESTRACCI, EYE ON IMPROVEMENT NEWSLETTER