E-Learning Version
Setbacks happen to everyone. What's important is how we handle them. How we overcome setbacks and learn from them determines how we move forward — as individuals and as a team.
No matter what kind of setback it is there are things you can do to help you overcome your disappointment. Pick yourself up and move forward with a positive mindset. Ask for feedback and advice, and learn from setbacks.
Stroyline
For Sam, the key to overcoming setbacks is to stay positive. Michael complains to Sam about setbacks that prevented him being chosen for Chicago. Sam proposes a policy that limits people’s (namely Michael’s) tendency to vent angrily about perceived setbacks. Marcus explains to his team that it is important to shake off setbacks, as he did when he applied for a job that he didn’t get. He tells his team to be open, confident, flexible, and move forward – all a problem for Michael. The rest of the team relay effective examples of where they overcame perceived setbacks in their personal and work lives. Sam emphasizes that instead of focusing on what went wrong; focus on how to make things better next time. Marcus advocates a peer support program whereby people can ask for help; Sherry adds that others may have strengths that balances one’s weaknesses. Believe you’re a champion, attitude counts – so tell yourself you can do it.
Key Learning Points
- DON'T focus only on negatives INSTEAD: Limit the venting and move forward
- DON'T withdraw from others INSTEAD: Ask for help and share concerns
- DON'T lose hope of success INSTEAD: Remain confident and persistent
- DON'T let an obstacle hold you back INSTEAD: Shake it off and see opportunities
Interactive eLearning course
This video program is also available as a short stimulating eLearning course with interactive learning modules, recap activities, inline video and quiz assessments, designed to engage learners and build skills.
