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About
It is one thing to read about quality service. It is more effective to see it practiced in a real-world setting. Actual customer service situations and interviews increase the viewer's awareness of how to improve service and retain customers.
Key points:
* Discover how to project a positive image
* Learn to identify customer needs, provide for those needs and cultivate repeat business
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- Topics
- Customer Service
- Video Running Time (minutes)
- 20:00
- Featured Talent
- Martin
- William
- Product Type
- Video
- Course ID
- 475
Leader's Guide and Book
