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This item contains several different items. Purchasing this item includes all of the component items listed below.
About
Working in an office can require some very specific skills, but how do we get on generally in any office situation? In this this excellent 4 part series we covers all aspects of office administration:
General Office Skills (25 minutes)
Working in an office can require some very specific skills, but how do we get on generally in any office situation? In this excellent program we demonstrate skills such as multi-tasking, using common sense and initiative, the importance of good personal presentation, listening skills and teamwork, to name but a few. Become an office star by learning these essential skills for life.
Occupational Health and Safety in the Office (25 minutes)
In today's society, occupational health and safety is everywhere, and the office environment is no different. There are always health and safety issues to be aware of. In this programme we take a good look at the legislative standards, office layout and design, ergonomics, manual handling and the responsibilities of employers and employees. A comprehensive overview which includes some surprising hidden safety issues. Work effectively with others Use business technology Maintain workplace safety Maintain business technology.
Office Technologies (21 minutes)
There are plenty of tools to help you in the office - but they only help if you know how to use them! In this programme we show how important technology is in the office, and we also run through the basics of word processing, spreadsheets, typical software packages and hardware. It also looks at emails, databases, electronic storage, copying, scanning and faxing. A comprehensive preparation for the modern skilled office worker.
Telephone and Reception (25 minutes)
The telephone and receiption area in an office is the frontline of the business. Ensuring you are equipped with the correct skills is vital. In this program we demonstrate clearly and concisely why first impressions count, how to use the telephone effectively, the equipment and organisation of the receiption desk and dealing with difficult customers. Say 'hello' to a brilliant educational program for office workers everywhere.
The telephone and receiption area in an office is the frontline of the business. Ensuring you are equipped with the correct skills is vital. In this program we demonstrate clearly and concisely why first impressions count, how to use the telephone effectively, the equipment and organisation of the receiption desk and dealing with difficult customers. Say 'hello' to a brilliant educational program for office workers everywhere.
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- Topics
- Self-Development
- Telephone Skills
- Occupational Safety
- Product Type
- Video
- Course ID
- 3115
Component Items
This is a compilation item which contains other items. Licensing this one item causes all of the following items to be licensed.
General Office Skills
Working in an office can require some very specific skills, but how do we get on generally in any office situation? In this excellent program we demonstrate skills such as multi-tasking, using common sense and initiative, the importance of good personal presentation, listening skills and teamwork, t... read more
DVD style course with completion certificate only
Occupational Health and Safety in the Office
Part of 'Office Administration' Series
In today's society, occupational health and safety is everywhere, and the office environment is no different. There are always health and safety issues to be aware of. In this programme we take a good look at the legislative standards, office layout and design, ergonomics, manual handling and the... read more
DVD style course with completion certificate only
Office Technologies
Part of 'Office Administration' Series
There are plenty of tools to help you in the office - but they only help if you know how to use them!In this programme we show how important technology is in the office, and we also run through the basics of word processing, spreadsheets, typical software packages and hardware.It also looks at e... read more
DVD style course with completion certificate only
Telephone and Reception
Part of 'Office Administration' Series
The telephone and receiption area in an office is the frontline of the business. Ensuring you are equipped with the correct skills is vital.In this program we demonstrate clearly and concisely why first impressions count, how to use the telephone effectively, the equipment and organisation of the re... read more
DVD style course with completion certificate only
