The authors believe that energy should be focused on `unblocking'. This term requires explanation. Every organization is a system. Inadequacies or breakdowns in a part of the system undermine the efficiency of the whole. These are blockages, which need to be categorized, explored and removed.
The aim is to transform organizations into learning entities that define and resolve blockages as they occur. This is not a `once fixed then forgotten' task. New blockages occur and old ones reappear. In turbulent environments, static organizations rapidly become moribund and degenerate. Only learning organizations can consistently seize opportunities, recognize threats and maintain an efficient operation.
Vol.2:
Contents:
* 10 group discussions
* 13 exercises involving the whole group in a practical activity
* 3 quick icebreakers to start a training session
* 24 sessions built around instruments and questionnaires which are used to gain an instant insight into current working practices and opinions.
