Manager as Coach, The

“If teaching was as simple as telling we would all be a lot smarter than we are” (Mark Twain)

Coaching has the potential to underpin everything a manager does. An emotionally intelligent approach builds effective working relationships, and helps create a culture that supports learning and continuous improvement.

The Manager as Coach helps you adopt this positive approach. It demonstrates a simple coaching framework and highlights the skills you need to coach effectively.

The realistic workplace story engages you with the issues; the supporting materials help you apply the ideas to your own circumstances.

The Guide was written by written by John Armstrong, an experienced trainer and coach.

Key learning points:

• coaching helps build relationships
• coaching opportunities occur all the time
• coaching focuses on future rather then past behaviour
• adapt your coaching to the learner and the context
• intelligent coaching helps people learn for themselves as well as showing them how to do something

Who is it for:

• managers, team leaders and supervisors at all levels

How to use it:

• coaching
• mentoring
• people management skills
• management training
• emotional intelligence for team leaders
• group training or self-study

What you get:

• engaging realistic workplace video story (14 mins)
• video 'chapters' to focus on and consider key points
• structure with good and poor examples of coaching
• training notes and resources for a group workshop
• self-assessmant questionnaire