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About
When Wilfred Jameson’s parachute fails to open, he’s in trouble. But customer service representative Henry Hawks knows just what to do – at least after a funny interaction on the phone.
You’ll be falling down laughing as the scene unfolds – and as the tension builds.
Key Learning Points
- Thank your team for delivering great customer service
- Action is more important than words
- Customer Service can be fun!
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- Topics
- Customer Service
- Attitudes
- Year of Release
- 2007
- Video Running Time (minutes)
- 5:00
- Featured Talent
- Federico Muchnik
- writer/director
- Product Type
- Video
- Course ID
- 2669
