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About
Defines the concept of customer service as each department treating every other department as a customer and shows how bad internal customer service between departments is bad for the organisation's relationship with its external customers.
The benefits:
* Greater efficiency.
* Improved work environment.
* Increased service to external customers.
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- Topics
- Customer Service
- Internal Customer
- Video Running Time (minutes)
- 14:00
- Product Type
- Video
- Course ID
- 266
Leader's Guide
Handouts
- Description
- Leaders Guide
Only preview versions of handouts can be viewed without a license.
