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About
In everyday life, negotiation is an important communication skill. This program explores the fundamentals and intricacies of the negotiation process through a fictional scenario of a high school teacher attempting to organise a training camp for her basketball team with her travel agent.
The program explores the five stages of the negotiation process, including preparation for negotiation, negotiating, bargaining and confirmation. This program presents a clear and useful lesson on negotiating whilst highlighting that good communication skills are essential to the negotiation process.
This is available as part of
Communication in the Workplace Series
Set of 5 Videos
This 5 part Workplace Communication Series covers all aspects of communication in the modern day workplace including exploring what is communication, written communication and how to get it right, conflict, negotiation and the vital issue of customer service - both internally and external customers.... read more
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- Topics
- Communication Skills
- Negotiation
- Video Running Time (minutes)
- 24:51
- Product Type
- Video
- Course ID
- 2501
Handouts
- Description
- Program Notes
- Additional Resources
Only preview versions of handouts can be viewed without a license.
